This programme works in partnership with providers to fundamentally change how the most marginalised service users are supported.
of people have experienced at least one ACE (adverse childhood experience)
of the general population have experienced 4+ ACEs
of the population accessing mental health services have experienced 4+ ACEs
Of all groups in society, care experienced children and young people are probably those most affected by adverse childhood experiences
Significant trauma increases the likelihood of people disengaging from services
A Scottish study found that People with ACE scores of 1-3 each had a 50% chance of living into their sixties without a major health problem
Over 3,000 people have been trained in this programme. Evaluations show that after the programme:
Recommend to colleague
Changed how they speak
Improved how they dealt with customers in distress
Reduction in callouts to emergency services after incident
Reduction in first aid in incidents
"Applied psychology has fundamentally changed the way we view service delivery. Any organisation wishing to engage people from the most marginalised communities needs to design their services in line with emerging evidence around trauma, trauma informed practice and inclusion"